Privacy Policy
Last Updated: June 2026
Your privacy matters to us. This Privacy Policy explains how Cell Reviver collects, uses, and protects your personal information when you visit our website or make a purchase.
1. Information We Collect
1.1 Personal Information You Provide
When you create an account, place an order, or contact us, we may collect the following information:
- Name – Your full name for order processing and shipping
- Email Address – For order confirmations, updates, and customer support
- Shipping Address – To deliver your orders
- Payment Information – Cryptocurrency transaction details (we do not store your private keys)
- Order History – Products you have purchased
- Communication History – Any messages or inquiries you send us
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- IP Address – To understand your general location and prevent fraud
- Browser Type and Version – To ensure our website works properly on your device
- Device Information – Operating system, screen resolution, and device type
- Pages Visited – To understand how you use our website and improve your experience
- Referral Source – How you found our website (e.g., search engine, link, or direct)
2. How We Use Your Information
We use the information we collect to:
- Process Your Orders – To fulfill and deliver your purchases
- Provide Customer Support – To respond to your inquiries and resolve issues
- Improve Our Products and Services – To enhance your shopping experience
- Send Order Updates – To confirm orders, shipping, and delivery
- Prevent Fraud – To protect our business and our customers
- Comply with Legal Obligations – To meet regulatory and legal requirements
- Research Purposes – To conduct legitimate research in accordance with our terms
3. Cookies and Tracking
3.1 What Are Cookies?
Cookies are small text files placed on your device to help our website function properly and provide a better user experience.
3.2 How We Use Cookies
We use cookies for the following purposes:
- Essential Cookies – Required for basic website functionality (e.g., shopping cart, login, checkout)
- Preference Cookies – Remember your preferences, such as language and currency
- Performance Cookies – Analyze how visitors use our website to improve performance
3.3 Managing Cookies
You can control and manage cookies through your browser settings. However, please note that disabling essential cookies may affect your ability to use certain features of our website.
4. Cryptocurrency Payments
We use BTCPay Server to process cryptocurrency payments. Important information about your payment security:
- We do not store your cryptocurrency – All payments are processed directly through BTCPay Server
- We do not have access to your private keys – Your funds remain secure and under your control
- Transaction details are recorded – We keep records of transactions for order fulfillment and accounting purposes
- No third-party payment processors – We do not share your financial information with third parties
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure:
- SSL Encryption – All data transmitted between your browser and our website is encrypted using SSL/TLS protocols
- Secure Storage – Your personal information is stored in secure databases with restricted access
- Limited Access – Only authorized personnel have access to your information
- Regular Security Reviews – We periodically review our security practices and procedures
While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
- Order Processing – We keep records of your orders as required for accounting and tax purposes (typically 7-10 years)
- Customer Support – We retain communication history to provide better support
- Legal Compliance – We retain information as required by applicable laws and regulations
If you request account deletion, we will remove your personal information from our active systems, subject to any legal retention requirements.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access – You can request a copy of the personal information we hold about you
- Correction – You can request corrections to inaccurate or incomplete information
- Deletion – You can request deletion of your personal information (subject to legal requirements)
- Restriction – You can request that we restrict the processing of your information
- Portability – You can request a copy of your data in a structured, machine-readable format
- Objection – You can object to the processing of your information
- Withdraw Consent – Where processing is based on consent, you can withdraw it at any time
How to Exercise Your Rights
To exercise any of these rights, please contact us via our Contact Us page. We will respond to your request within 30 days.
8. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Service Providers – Third-party services that help us operate our business (e.g., shipping carriers, hosting providers)
- Legal Authorities – If required by law or to protect our rights and safety
- Business Transfers – If our business is sold or merged, your information may be transferred as part of the transaction
We ensure that any third-party service providers we use comply with applicable data protection laws.
9. International Data Transfers
Your personal information may be transferred to and processed in countries outside your country of residence. By using our website and services, you consent to the transfer of your information to Germany and other countries where we operate.
10. Children's Privacy
Our products are for research purposes only and are not intended for children. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected personal information from a child, we will delete it immediately.
11. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to the website. We encourage you to review this policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us via our Contact Us page.
Need Help?
If you have any questions about our Privacy Policy or how we handle your data, please don't hesitate to reach out.
📧 Contact UsWe typically respond within 24 hours